Category Archives: Voice

Unified Communications in Healthcare – the future for digital access

Polycom has a long history of providing cutting-edge solutions to the healthcare industry. For over 20 years everything from audio through to telepresence solutions, has been helping to improve patient care. Now, every single clinic or hospital in the UK has some form of Polycom tool within it, whether in a clinical, surgical or administrative setting. The solutions available today have evolved considerably and are continuing to develop across a range of medical disciplines.

Read the source article at Polycom Community

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Come Together, Right Now…..Over Video and Audio

As the number of people working from home rises, how can we strike the right balance and adopt to new working practices? Organizations need to make a much better use of modern technology in all workplaces to facilitate agile, comfortable communications among far-flung extensions of the business environment, and enable them to defy distance while collaborating in real-time.

Read the source article at Polycom Community

ShoreTel Mobility Pro Tips: 5 Things to Make Mobility Work Better for You

The hint is in my title: Manager of Advanced Applications. In simple terms it means that here in Europe I’m responsible for leading the sales team for Enterprise Contact Center (ECC) and Mobility. In more complex terms, it means I’m often looked to for tips and information on how these solutions work in the day-to-day lives of our customers.

Read the source article at blog.shoretel.com

ShoreTel and Hp – A Thriving Partnership on Display at HP Discover 2014

ShoreTel was pleased to exhibit at HP Discover 2014 in Las Vegas last week, the latest in numerous joint customer engagement events in 2014. Whether it’s ShoreTel’s on-premises solutions virtualized on HP’s server technology, or ShoreTel’s cloud-based ShoreTel Sky service running on HP’s carrier grade networking infrastructure, or a combination of both, the net result is a win-win for all.

Read the source article at blog.shoretel.com

Which deployment model is right for you? A look at virtualized, hosted and cloud

Companies are increasingly considering centralized deployment of their SIP-trunking and UC resources into a private cloud or data center to maximize their return on investment in computing and virtual infrastructure resources.

Many legacy systems were built with the premise that dedicated servers would always host and run software and associated workloads.

Read the source article at blog.shoretel.com

Struck by Lightning – the ShoreTel Dock

They say lightning never strikes the same place twice. But with the ShoreTel Dock, your mobile phone can become your deskphone – allowing you to use only one device whenever you return to your home base (or office if that’s where your Dock is).

The ShoreTel Dock is the first and only business-grade device that transforms Apple® iDevices into desk phones for the mobile generation.

Read the source article at blog.shoretel.com

Williams marketing department drives home the benefits from ShoreTel Unified Communications

The ShoreTel solution implemented at Williams includes ShoreTel IP-PBX, ShoreTel Mobility and ShoreTel Enterprise Contact Centre with multimedia, as well as a host of other functionality. ShoreTel Mobility extends UC applications to mobile devices and allows smartphones such as iPhones as well as popular Android and Blackberry models to work as extensions of the ShoreTel PBX using either WiFi or cellular. – See more at: http://blog.shoretel.com/2014/04/williams-marketing-department-drives-home-the-benefits-from-shoretel-unified-communications/#sthash.E8vgMKrd.dpuf

Read the source article at blog.shoretel.com